The best probe station, made in China!
SERVICES
Hardware Service
Customer Ordering Service
Service engineer contacts the customer， confirm service plan
On-site service
Service completed
Installation
System Installation
Engineers provide on-site installation, commissioning and training for newly purchased probe stations.
- Fully automatic probe station installation
- Semi-automatic probe station installation
- Manual probe station installation
Accessory Installation
Engineers provide on-site installation for probe station accessories purchased separately by customers.
System Reinstallation
Engineers provide on-site repair for probe stations that require system reinstallation, system recovery, software installation, and driver installation to restore normal use.
Instrument Connection
Engineers provide on-site connection for instruments purchased from our company, or assist in connection for instruments purchased from other suppliers.
Ground Connection
Engineers provide on-site grounding for probe stations and instruments if required by customers.
Calibration
Accuracy Calibration
Engineers correct the position of probe stations on site that deviate from their original positions due to long-term operation.
Temperature Calibration
Engineers adjust the temperature on the temperature control product on site when the error between the actual temperature and the preset temperature exceeds the allowable range.
Loader Calibration
If a manipulator fails, engineers calibrate its cassette, pre align, ID reader and arm on site.
Training
Probe Station Operation
Probe station training requested by customers due to unfamiliarity with probe stations.
The training content mainly includes probe station hardware introduction and software operations.
- Fully automatic probe station training
- Semi-automatic probe station training
- Manual probe station training
RF Calibration
RF training requested by customers due to unfamiliarity with the RF calibration process. The training content mainly includes software setting, probe leveling and insertion, use of calibration substrate, and analysis of calibration results.
Instrument Operation
Instrument training requested by customers due to unfamiliarity with Instrument operations, The training content mainly includes instrument functions, instrument cable connections, and instrument software operations.
Others
Probe Station PM
Service requested for probe station maintenance due to long-term use. The PM content depends on probe station types.
- Fully automatic probe station PM
- Semi-automatic probe station PM
- Manual probe station PM
Probe Station Relocation
Service requested for probe station relocation due to customer reasons. The service content mainly includes probe station disassembly, transportation and recovery.
- Probe station translation
- Probe station position exchange
- Relocation within the same building
- Address change and relocation
Accompanying Service
Engineer on-site accompanying service due to customer reasons. The service content includes but is not limited to assisting customers in testing, troubleshooting, and system building.